Privacy Policy

 

Privacy Policy

By visiting web properties belonging Travelmax Global, LLC, Travelmax, S.R.L, or Discover Peru Group, S.R.L (collectively “Travelmax”), all of which are owned by Collins Family Ventures, LLC, you consent to various uses of your data (including but not limited to collection, storage, manipulation, and disclosure) by Travelmax.

Should you maintain a digital identity that needs to be entirely disassociated with your physical identity (which you wish to keep entirely anonymous), please be mindful of your browsing settings (by default, we collect geographic information, IP addresses, etc.) and do not post anything publicly or privately on our websites that could lead someone to that physical identity. We strive to protect your anonymity, but cannot guarantee that law enforcement officials with warrants or those hacking into our site will do the same.

Information We Collect

When you browse the site in general, we collect:

  • Information on which links you click
  • Information on the duration of time you spend on a page
  • Information on the means by which you arrived at our websites
  • Information on how you shared content on our websites via social media
  • Information on whether you are visiting our websites via a web browser or mobile device
  • Information about your geographic area, your IP address, and the type of device you used to access our websites
  • Any other information collected by Google Analytics, Google AdWords, or our plugins

When you fill out a form on one of our websites, we collect:

  • The information you entered into the form
  • The time at which you submitted the form
  • Your IP address

When you purchase travel through us, we may collect:

  • Your name
  • Your address
  • Your email address
  • Your phone number
  • Your date of birth
  • Your passport information
  • Information about your current employer
  • Information about your current job
  • Your known traveler number(s) and information
  • Your frequent flier numbers and accounts
  • Your payment preferences and information
  • A copy of your credit card
  • A credit card authorization form
  • A copy of a form of government-issued identification
  • Your hotel, travel, and airline brand and seat preferences
  • Your emergency contact information
  • Any allergies you may have (food, features, etc.)
  • Other special travel preferences you may have
  • Information related to your travel plans, trip itineraries, and reservations

If you apply to join our network of agencies, we collect:

  • Your name
  • Your personal address
  • Your business address
  • Your company’s tax ID
  • Your company’s IATA number
  • Your company’s bank information
  • Your email address
  • Your phone number
  • Your date of birth
  • Your W-2 form, if you are a US-based agent or agency
  • A copy of your credit card
  • A credit card authorization form
  • A copy of a form of government-issued identification
  • Information about your wholesale agency needs
  • Information about how customers buy travel from you

Information We Share

  • We will not share information about your account or browsing history unless required by law or for purposes intended by this website.
  • That said, when you utilize a third party service on our site, such as Google Analytics, that third party service may collect information about you and your actions.
  • Furthermore, our privacy policy does not extend to any external site that may be linked to from any of our Travelmax-run web properties.

How We Collect Your Information

We use the following tools to collect information through our websites:

  • WordPress plugins
  • Google Analytics
  • Google Site Stats / Google AdSense
  • Mixpanel
  • Crazy Egg
  • On account of these tools, our website does use cookies.

How We Use Your Information

We use your information to:

  • Improve our site’s navigation
  • Improve our service offerings
  • Troubleshoot technical issues
  • Provide you with personalized content
  • Determine which commission styles need expansion
  • Contact you when delivering and carrying out services
  • Monitor our site’s visitor demographics, traffic patterns
  • Execute various other purposes intended by the site and our mission

Children Under 13

We do not knowingly collect information from children under 13. If we discover information from someone under age 13 on our site, we will delete it.

Contact Information

Should you have any questions or comments about our privacy policy, please let us know.